The world is our showroom.

We ship almost anywhere around the world. And because our cargo is so special, we only partner with the best to insure your package arrives safely, and on time.

Domestic Orders

We ship anywhere in the United States using either Federal Express or UPS (2nd day). All packages are insured for their actual value, and will require an adult signature upon arrival. For security reasons, we do not ship to PO Boxes. If you have any special requests regarding the delivery of your package, please contact us toll free at 1-888-345-8725 so that we may assist you.

Canadian Orders

We love our Canadian neighbors, and we’re very happy to offer safe and secure shipping to the ‘North Country’. To insure that your package arrives safe and sound, we generally ship all or our rings to Canada using Federal Express International Priority services, and UPS. As an added safety precaution, we do not ship to Canadian PO Boxes. Adult signatures are required by the recipients of all Canadian orders as well.

If you have any questions regarding Canadian deliveries, please call us at 001-1-605-361-5659. Our toll-free number is not available when calling from Canada.

International Orders

We are proud to offer international shipping to most countries around the world. In order to insure fast and secure delivery, we employ the International Priority Services of Federal Express, UPS and the US Postal Service. Depending on the country the item is shipped to, there may be additional import duties. Please contact your local customs service to understand what fees, duties or taxes are associated with the laws in your country.

Please contact us if your country is not currently listed as a destination. In order to deter theft of our packages, we normally declare the value of international orders at $100 and label the contents as “Costume Jewelry” (Australia is an exception). Packages are insured for their actual value. Again, customers are responsible for any import taxes or duties. We will not be responsible for these extra fees. With the exception of international APO/FPO/DPO’s, we do not ship using the USPS.

Tracking Your Order

We understand how exciting it is to design your own engagement ring, and we want to make sure you know exactly where it is once it’s completed, and passes our quality assurance safeguards. The moment it is ready to ship, we will contact you via email with a tracking number so that you can follow it all the way to your door step.

Safe and Discreet Packaging

We honestly love FedEx, UPS, DHL, and the USPS, but we also understand that they employ thousands of employees, and sometimes theft is inevitable. As a precaution, we use only discreet packaging and non-descriptive words that might indicate the kind of valuables contained within the shipment. Due to the precious nature of the contents, we require an adult signature by all recipients.

Finally, as a last precaution we document (video and photograph) all contents of the package prior to shipping. We do this to have on file documents supporting the jewelry’s estimated value, appraisal, and specifications.

Time is on your side.

Each ring that we make is made with extraordinary care, craft and precision. Our artisans attend to every detail that makes your ring so special and unique to you. In order to make your one-of-a-kind piece of art, we encourage you to take as much time as you need. 

Once the design phase is complete and you’ve approved your 3D CAD (rendering) authorization, we will begin the process of production. This phase of your ring completion usually takes between 3 and 4 weeks. Once finished, and approved by our quality assurance department, we will contact you with a tracking number so you can follow your shipment.

Often we can accommodate RUSH orders, but please be advised that extra costs may occur. In order to insure a seamless experience, we recommend allowing yourself enough time to alleviate  any concerns. Either way, we will always devote our every attention and skill in providing you with a world-class jewelry buying experience.

Questions about shipping?

Our world-class team is here to help you with any questions regarding the shipping of your custom ring. Simply send us an email or call us toll-free at 1-888-345-8725.

 Contact Us

2000
Happy Customers
500
Custom Rings Shipped

"What an amazing experience. Her ring is absolutely beautiful!"

− M.L., Happy Customer

"Just wanted to let you know that I've had my ring for a few months and I absolutely love it. Love it! Love it! Love it!"

− E.S., Happy Customer

"I got the ring in time, and it is absolutely gorgeous. Thank you so much for all your help, I'm incredibly indebted. I'll definitely recommend Moissanite Bridal. Keep up the good work, you can make countless other couples immensely happy."

− B.A., Happy Customer

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